Terms of Service

Introduction

Thank you for visiting loopstr.ai. Please read our Privacy Policy and this Terms of Service carefully as you must agree to both documents in order to have permission to use our Service.

Definitions

Throughout this document, we may use certain words or phrases, and it is important that you understand the meaning of them. The following is a non-exhaustive list of definitions of words and phrases found in this document: "loopstr.ai" refers to our company, known as "Loopstr SAS"; our Site; our Service; or a combination of all or some of the preceding definitions, depending on the context in which the word is used; "Loopstr" refers to the product that we provide for our customers. "Service" refers to the services that we provide through our Site, including our customer insight services and our Site itself; "Site" refers to our website, loopstr.ai; "User" refers to anyone who uses our Service, including general visitors to our Site; "End User" refers to a consumer or person that would claim an Offer from you; "You" refers to you, the person who is governed by this Privacy Policy.

How loopstr.ai works

Loopstr.ai is a B2B Software as a Service ("SaaS") platform. We are a predictive Customer Success Platform designed for B2B organizations.

Your account

If you create an account on the Service, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must not use Loopstr to send unsolicited messages that could be considered spam. You must immediately notify Loopstr of any unauthorized uses of your account or any other breaches of security. Loopstr will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.

Nature of Service

Our Service is intended to improve your business, but results may vary. You agree that you are solely responsible for determining whether our Service will benefit you, and to release loopstr.ai from any loss arising from or relating to your use of our Service.

Rules of Use

You agree that you will not: Violate the laws of France, its states, or any foreign political entity having jurisdiction over this Agreement, whether or not the foreign political entity is a country or a subdivision (such as a state or province) or municipality (such as a city, town, county, or region) of a foreign country. Post or send anything violent, threatening, pornographic, racist, hateful, or otherwise objectionable according to the opinion of loopstr.ai or its delegates. Infringe on anyone’s intellectual property rights, defame anyone, impersonate anyone, or otherwise violate the rights of a third party. Use our Service to facilitate a business or business practice which is fraudulent, unfair, deceptive, or otherwise prohibited by consumer protection or other legislation. Hack, crack, phish, SQL inject, or otherwise compromise the security or integrity of the loopstr.ai Site, Service, or its Users’ computers. Do anything else which could bring loopstr.ai into disrepute or violate the rights of any person.

Payment

In-app Payment will be conducted via credit card through our third party payment provider, Stripe. Unless otherwise stated, all prices are listed in euros.

Availability of Service

As a SaaS, Users agree that loopstr.ai may be unavailable at times. Reasons for such unavailability may be related to security, technical, or legal issues. You agree that loopstr.ai is not required to inform you of any such periods of unavailability even if anticipated or planned by loopstr.ai, and release us from any liability relating to such unavailability. Without limitation on the generality of the foregoing, loopstr.ai shall generally attempt to inform its Users of such planned or anticipated periods of unavailability prior to their occurrence unless there is good reason not to do so.

Copyright

Loopstr.ai must preserve the uniqueness of its content in order to distinguish itself from its competitors. You agree not to copy, distribute, display, disseminate, or otherwise reproduce any of the information on the Site without receiving our prior written permission.

By using our site, you consent to our Privacy Policy. Should you need any other information about our privacy policy, you may contact us using the contact below.

Email us at: contact@loopstr.ai

Privacy Policy

Introduction

Thank you for visiting loopstr.ai. Please read our Terms of Service and this Privacy Policy carefully as you must agree to both documents in order to have permission to use our Service.

Definitions

Throughout this document, we may use certain words or phrases, and it is important that you understand the meaning of them. The following is a non-exhaustive list of definitions of words and phrases found in this document: "loopstr.ai" refers to our company, known as "Loopstr SAS"; our Site; our Service; or a combination of all or some of the preceding definitions, depending on the context in which the word is used; "Service" refers to the services that we provide through our Site, including our customer insight services and our Site itself; "Site" refers to our website, www.loopstr.ai; "User" refers to anyone who uses our Service, including general visitors to our Site; "You" refers to you, the person who is governed by this Privacy Policy. "Business partners" refer to business owners who use our paid services.

Information we collect

We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey. You may be asked to enter your: name, email address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Use of information we collect

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience: Your information helps us to better respond to your individual needs. We present the responses from your customers as well as personal data you provide us when you access our service.

To improve our web/mobile apps: We continually strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.

To administer a contest, promotion, survey or other site feature

We may reach out from time to time with questions for you about your use of the product. We may also run contests which you may be eligible for which we will contact you about.

Information protection

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Third Party Access to Your Information

Although you are entering into an Agreement with loopstr.ai to disclose your information to us, we do use third party individuals and organizations to assist us, including contractors, web hosts, and others.

Throughout the course of our provision of our Service to you, we may delegate our authority to collect, access, use, and disseminate your information. For example, our web host stores the information that you provide us, and we may hire outside contractors to perform maintenance or assist us in securing our website.

It is therefore necessary that you grant the third parties we may use in the course of our business the same rights that you afford us under this Privacy Policy. For this reason, you hereby agree that for every authorization which you grant to us in this Privacy Policy, you also grant to any third party that we may hire, contract, or otherwise retain the services of for the purpose of operating, maintaining, repairing, or otherwise improving or preserving our website or its underlying files or systems. You agree not to hold us liable for the actions of any of these third parties, even if we would normally be held vicariously liable for their actions, and that you must take legal action against them directly should they commit any tort or other actionable wrong against you.

Without limiting the generality of the foregoing, you authorize us to collect, store, share, and otherwise use your information in conjunction with:

- Segment

- Google Analytics

Data use and operations

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Childrens Online Privacy Protection Act

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your consent

By using our site, you consent to our Privacy Policy.

Should you need any other information about our privacy policy, you may contact us using the contact below.

Email us at:contact@loopstr.ai